FAQs


What imaging services do Errington Associates offer?

We offer a comprehensive range of imaging services, these include: x-ray, ultrasound, MRI scanning, DEXA, CT scanning and image guided injections.


Where can I find information about what happens during a scan?

You can find everything you need to know about what happens during x-ray, ultrasound, MRI scanning, DEXA, CT scanning and image guided injections on this website.

If you have any further questions, please do not hesitate to Contact Us.


When can I book an appointment?

We offer flexible appointment times from 8am to 8pm, Monday to Friday.  Weekend appointments are available by prior arrangement. To book an appointment please Contact Us.


Can I bring someone to my appointment with me?

Yes, we are happy for a friend or family member to accompany you to your appointment.


How do I get my results?
 

 Referred Patients:

If you were referred to us by your GP, consultant or physiotherapist our radiologists will prepare a detailed report for them.

We will email your results directly to them within 48 hours. Your GP, consultant or physiotherapist will then contact you to arrange an appointment or, to discuss your results over the phone.

Self-Referring Patients:

If you referred yourself for a scan, one of our radiologists or specialist GPs will be in touch to discuss your results. In some instances, the results of your scan can be discussed on the day.

 
Do I need to have medical insurance?

No, we are happy to accept both medically insured patients and, patients who are self-funding.


How do I pay?

Medically insured patients:

If you have medical insurance, you will need to contact your insurance company before your appointment, to ensure that your cover includes diagnostic imaging/radiology services.

If you are covered, please bring your insurance membership number and treatment authorisation number with you on the day of your scan. We will do the rest.

If your policy includes an excess, you should pay this on the day.

If your insurance cover doesn’t include diagnostic imaging/radiology services, you will need to pay for your scan on the day (See Self-funding Patients below).

Payment for all services is your responsibility. For this reason it is important that you are clear about what your insurer will/will not pay for.


Self-funding Patients:

If you are paying for our services yourself, you should pay on the day of your scan. The cost will include any scanning or imaging performed and the specialist report we will prepare.

We accept cash and credit/debit card payments.